Articles on: Onboarding

Sidr Tax Frequently Asked Questions (FAQ)

In order to help you go over the our most frequently asked questions we've prepared a list of Questions and answers for your review!

I am new to US Sales Tax, how do I get started?


Sidr Tax is built for e-commerce businesses of all sizes. If you are new to the US Sales Tax, our app and sales tax experts will guide you through the setup process. Get started here and get a free Nexus study!

How does Sidr Tax integrate with my Shopify store?


We built our trusted Shopify integration in-house. Once you install our app, Sidr Tax automatically pulls up to 1-year of historical data and keeps your sales tax report updated every day!* Question: What information do I need to provide to get started with Sidr Tax?

Can I switch from another provider to Sidr Tax?


Switching from another provider to Sidr Tax is easy. We will guide you through the process of providing us access to your state accounts. There is no need to transfer your existing filings to us.

What information do I need to provide to Sidr Tax to get started?


To get started with Sidr Tax, you'll need to provide your business details, including your LLC or corporate information, FEIN, Address, Mailing address and have a power of attorney form signed.
For further information as why we require a signed Power of Attorney form reference this article here

What is Sidr Tax, and how can it help my business?


Sidr Tax is a tax compliance service that helps businesses manage their sales tax obligations. We provide registration, filing, and remittance services to ensure your business stays compliant with state and local tax laws.

How do I get started with Sidr Tax?


You will want to first install the app on the shopify app store linked here

We highly recommend reviewing the following article linked here on the Overview and Main Features

How much does Sidr Tax charge?


We have three price plans to cater to customers of different stages.
More detail on subscription pricing here

We operate two e-commerce sites under a single LLC. Do we need to sign up separately for each site, or will the filings be combined since we are a single LLC?


You only need a single account because both of your stores operate under the same business entity. Therefore, you will only require a single subscription for your filings.

Can Sidr Tax pull in my sales data from Shopfiy?


Upon installation and set up SidrTax will automatically pull in up to a years worth of data, the entire process can take a couple of hours to be fully up to date.

Is Sidr Tax able to tell me when I have reached or am reaching the economic threshold for certain states?


Yes, Sidr tax has an Economic Nexus dashboard that will give you a visual overview of your economic status for each state.
Here is an article that goes into more detail about this page

Can Sidr Tax register sales tax licenses for me?


Yes! Sidr Tax supports registrations in all the states in the US. Our app and sales tax experts will guide you through the process of providing us necessary information. Once we have the information from you, we will submit the application for you timely. Learn more about our registration service here.

When does SidrTax file my Taxes?


SidrTax files for validated state taxes between the 5th-15th, depending on the amount of taxes to file per period across all SidrTax clients SidrTax may begin at a earlier date

When does SidrTax pay my Taxes?


When possible (schedule capability varies by state) SidrTax schedules payment on the date of filing when available to process on the 15th of the month, if the filing overlaps the 15th of the month, then the payment will be scheduled as soon as possible

How often do I need to file sales tax returns?


The frequency of sales tax filings depends on the requirements of each state where you are registered. It can be monthly, quarterly, or annually. Sidr Tax will ensure your returns are filed on time according to each state’s schedule.

What happens if I miss a sales tax filing deadline?


Missing a sales tax filing deadline can result in penalties and interest charges. Sidr Tax helps you stay on top of your filing deadlines to avoid these penalties. If you do miss a deadline, we can assist with filing the necessary returns and addressing any penalties.

Is there a limit to the number of transactions Sidr Tax can handle?


Sidr Tax can handle an unlimited number of transactions, ensuring accurate calculation, reporting, and remittance of sales tax, regardless of your business size. refer back to the subscription pricing for a breakdown on charges

Can Sidr Tax assist with international tax compliance?


Sidr Tax primarily focuses on U.S. sales tax compliance

How does Sidr Tax handle changes in sales tax laws?


Sidr Tax stays up-to-date with changes in sales tax laws and regulations. Our system is regularly updated to reflect the latest tax rates and rules, ensuring your filings are always compliant with current laws.

I ran sales tax reports in both Shopify and Sidr for the same period to compare for accuracy, and there is a minor discrepancy in the taxes collected, specifically for CA taxes. Could you explain why this difference exists?


Minor discrepancies can occur due to the way our tax engine handles tax amount validation. This complex process involves validating shipping addresses and recalculating taxes using the appropriate tax rate. As a result, slight differences in the total amount can arise, typically within a single digits percentage. Our system is designed to ensure the highest possible accuracy in your total tax amount.

How do I cancel my Sidr Tax subscription?


To cancel your Sidr Tax subscription, you simply need to uninstall the application, as SidrTax's billing is tied to your Shopify billing, no further charges will occur.

Updated on: 08/12/2024

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