Articles on: Onboarding

How to get support from Sidr Tax

Support at Sidr Tax



At Sidr Tax, we offer white-glove support to ensure your sales tax compliance. Whether you have questions about onboarding, our product features, government correspondences, or sales tax in general, we are here to help. Feel free to contact us anytime.

Help Center



For more information, visit our Help Center to explore our supporting documents.
You can also find answers to common questions in our Frequently Asked Questions (FAQ) section.

Email Support



You can reach us by email at support@sidr.io. This is the best option if you need to explain your questions in detail or forward documents for our review.
We typically respond within 24 hours.

Chat Support



Chat with us directly through our app during office hours: Monday to Friday, 9 AM - 5 PM PST.
Simply click the chat icon at the bottom right of the app to start a conversation.



Phone Support



If you prefer to speak with us by phone, please schedule a time via email or chat before calling.
Our phone number is +1-888-606-7437.

Updated on: 08/27/2024

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