> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sidr.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to get support from Sidr Tax

### Support at Sidr Tax

At Sidr Tax, we offer white-glove support to ensure your sales tax compliance. Whether you have questions about onboarding, our product features, government correspondences, or sales tax in general, we are here to help. Feel free to contact us anytime.

### Help Center

For more information, visit our [Help Center](https://help.sidr.io/en-us/) to explore our supporting documents.
You can also find answers to common questions in our [Frequently Asked Questions (FAQ) section](https://help.sidr.io/en-us/article/sidr-tax-frequently-asked-questions-faq-yyoaxm/).

### Email Support

You can reach us by email at support@sidr.io. This is the best option if you need to explain your questions in detail or forward documents for our review.
We typically respond within 24 hours.

### Chat Support

Chat with us directly through our app during office hours: Monday to Friday, 9 AM - 5 PM PST.
Simply click the chat icon at the bottom right of the app to start a conversation.

![](https://storage.crisp.chat/users/helpdesk/website/e1600c862ede4800/group-10835-2_1xbwcwq.png)

### Phone Support

If you prefer to speak with us by phone, please schedule a time via email or chat before calling.
Our phone number is +1-888-606-7437.